About Us | Napco

Meet the team

Dick Gordon

Founder

Dick Gordon built one of the nation’s largest marketing companies with a dream and hard work and based on the principle that if you take care of the client first, you will be successful. Throughout the years, several of their children and grandchildren have joined them along with Dawn Boyer, who joined Dick Gordon and his team in 1999.

Dawn M. Boyer, MBA, Lutcf, CPC

President

Dawn has taken several divisions at a large marketing company to the next level, including her recent success, Napco, the PreNeed Division. It all started with Dawn’s vision of helping seniors feel more comfortable about PrePlanning their funeral services, giving them peace of mind. Dawn met with several agents, insurance carriers and funeral homes to research what was needed to make Napco successful. Through the information she gathered, Napco was developed into one of the fastest growing companies in her portfolio.

Jen Gruver

Vice President Sales/Marketing

After the sudden death of her father, and the way they were treated by the funeral home staff, she sought out a career in the industry to make a difference. Jen works directly with funeral homes in a holistic approach by looking at all areas of the funeral home to gain market share in your community.

Kim Bernstein

Vice President Sales/Marketing

Kim believes strongly in the celebration of life. She assists families in putting together the perfect service. She uses her own preplanning techniques to assist in creating a soft touch preplanning environment.

Robert Shalvey

Vice President of Sales and Marketing

Rob is a Licensed Funeral Director and Embalmer with over 30 years of experience in funeral service. Serving families as a Funeral Director gave Rob an intense passion for pre-planning. For the last 20 years, Rob has developed a strong track record of building and growing high performing Preneed programs.

He believes that taking a Funeral Director’s approach to Preneed is essential to growing a Funeral Home’s business, market share and reputation. Based in the Dallas, TX area, Rob lives with his wife Sara and their two sons.

Reanna Carroll

Regional Sales Director

Reanna has been in the funeral industry for many years. She and her husband, Heath, own Carroll-Lewellen Funeral and Cremation Services in Longmont, CO. She has assisted in quadrupling the growth of Carroll-Lewellen through community activities, marketing and creating a solid PreNeed with AfterCare program. She has brought that expertise to Napco and is assisting funeral homes in the Colorado and Wyoming area in duplicating the Napco program.

Becca McCord

Vice President of Internal Sales

Becca has successfully built internal sales for serveral companies. The last company she was at was able to go public due to her success. We are so excited to have her experience here at Napco. She and her husband, Mark have 6 children ranging in ages from 3 years old to 23 years old. They spend the majority of their free time with their children.

Becca Myers

Operations Manager

Becca Myers is the Operations Manager for Napco and Gordon Marketing. She’s spent the past decade rising through the ranks of several departments within Gordon Marketing, and gained a well-rounded understanding of the industry as a whole. She knows what it takes to keep operations running smoothly. Known for her ability to bring structure and efficiency to complex processes, she successfully reorganized the contracting department to improve performance and collaboration.

Outside of work, Becca finds her greatest joy in time spent with her four children and granddaughter.

Madeleine Crispino

Executive Assistant

Maddy’s years of insurance experience make her uniquely suited to help with the many aspects of success. Her expertise lies with Social Media, appointment setting, form and brochure design, eblasts and event planning. She utilizes her skills of detail-orientation, excellent people skills, clear communication, product knowledge, multitasking, teamwork focus, tenacity, and calming presence.

Maria Hunt

Assistant

Maria has a strong passion for helping others on their road to success. She will help you get paid faster, and send you weekly updates to ensure none of your clients slip through the cracks. Her areas of expertise include marketing, technical support, document creation, CRM support, new business expediting, and policy maintenance.